The Role:

We are looking for a highly analytical and detail-oriented Business Analyst to join our team. In this role, you will be instrumental in bridging the gap between business objectives and technical solutions. 

You will collaborate closely with stakeholders, product managers, and software engineering teams to ensure that business requirements are effectively captured, analyzed, and translated into functional specifications. Additionally, you will play a key role in supporting user acceptance testing, overseeing roll-out processes, and evaluating solutions to drive continuous improvement through actionable insights and feedback.

Responsibilities:

• Requirement Gathering: Work with stakeholders to gather and document business
requirements, ensuring that objectives and goals are clearly articulated.
• Analysis and Documentation: Analyse business processes, identify areas for improvement, and document requirements in the form of use cases, functional requirements, acceptance
criteria, workflows, wireframes, etc.
• Collaboration: Collaborate with product managers, software engineers, and testers to ensure a mutual understanding and refinement of requirements.
• Solution Design: Assist in the design of software solutions that align with business goals, ensuring feasibility and scalability.
• Stakeholder Communication: Act as a liaison between business stakeholders and the
technical team, ensuring continuous and effective communication.
• Testing and Validation: Participate in the development and execution of user test plans to validate that the developed solutions meet the specified requirements.
• Project Support: Provide ongoing support throughout the project lifecycle, including change management, risk assessment, and issue resolution.
• Continuous Feedback: Provide feedback and insights for continuous improvement of the products and services, and the business analysis processes and practices
• Market Research: Conduct market research and competitor analysis to inform product
development and strategic decisions

Requirements:

• Experience as a Business Analyst, Product Owner, or similar role in a software engineering or technology environment
• Excellent analytical and problem-solving skills
• Proficiency in business analysis tools and techniques, including requirement gathering,
process modelling, and data analysis
• Strong understanding of software development life cycle (SDLC) and Agile methodologies
• Experience with project management tools such as Aha!. JIRA, Confluence, or similar
• Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders
• Great attention to detail and quality, with a ‘shift left’ mind-set and an understanding that quality is built in to software from the requirements
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Business Analysis (e.g. CBAP, CCBA) or Product Owner (e.g. CSPO) certifications a bonus, but not essential

 Wakapi Web